FAQs
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The store automatically sends you a receipt by email after each purchase. This email contains a unique link allowing you to download the purchased product(s). Click on the "Download Now" button to download your file(s).
OR
Sign in to your customer account to download your purchase > https://payhip.com/thedigitalscrapbookshop/users/login
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If you haven't received your email receipt, first check your junk email folder. If it is not there, please contact us through our contact form here.
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Customer account allow you to view and download all the products you purchased from one place.
To create an account, click on the top right "person" icon. A log-in page will be shown. Click on "Create account" and fill in the requested fields.
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STEP 1
After you add the product(s) to your shopping cart and are ready to checkout, enter your email address in the PayPal pop up screen.
STEP 2
Click on the "Add coupon" button (which is under the email box address).
STEP 3
Enter your coupon code and click on the "ADD COUPON" button.
STEP 4
The coupon code has been applied successfully! Click on the "CONTINUE WITH PURCHASE" button.
STEP 5
If you have an account, click "Log in" to access your account and complete the checkout process. If you're a guest, click "PayPal" to checkout.
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You can use a debit/credit card through PayPal. Select PayPal at the checkout and you will see an option at the bottom to pay using a card. Use that link.
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The designers terms of use can be found here. Please make sure you understand them before making a purchase. If you have any questions about any of these terms, please contact us by clicking here.
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Due to the nature of the online site, "The Digital ScrapBook Shop" have a strict NO EXCHANGE/RETURN/REFUND policy for any products and all sales are final. If it appears there has been a problem with your order, or you have questions, please contact us by clicking here and we will be more than happy to find a solution for you. Please check our store policy by clicking here.
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The best way to contact us is by using our contact form by clicking here. This takes you directly to the contact page where you can put your message. We normally respond within 72 hours and usually much sooner.
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Sign up for our mailing list by entering your email address in the box at the bottom of the store's home page. This way you will get our latest updates about our new products, sales, discount coupons, special events and promotions right in your inbox!